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My Medical Mission Work to Guatemala -2007
Medical Mission
http://www.healthtalents.org

     Guatemala, the country as a whole, is the most “affluent” third world country I have visited.  However, there is still wide spread poverty, coupled with high unemployment. Outside of the cities in the mountainous areas a farm hand may make $2.50-5.00 a day, where as a city day worker may make $5-10 a day.  There is also a shortage of medical professionals.  They may have to work long hours and/or travel to multiple distant clinic sites.  However, they make “good” money (compared to the low cost of living).  Nurses make about $9,000 a year and Physicians make about $18,000.

    Our “base camp” was a hotel in Santa Cruz.  We had three clinic days and each clinic day we had three teams traveling to separate sites.  We would travel 1 – 2 ½ hours to the clinic sites.  Each clinic site (i.e. a school classroom in the middle of a community) has been established by HTI.  A HTI physician will visit these sites once or twice a month. So, the number of medical patients we had during our clinics was about 20-30 patients a day.  HTI has not had dentists employed to travel to areas to clean teeth, fill cavities and pull teeth. So, the big draw was the dentists that traveled with each team.  The dentists saw 60-90 patients a day.  They pulled too many teeth to count.  The last day of my particular clinic we had a newly hired HTI dentist cleaning teeth. <> 

     Interesting to note, when we went to our clinics most people did not speak Spanish they spoke an old Mayan language of Quiche (it sounds nothing like Spanish). We needed three workers to communicate with patients.  We placed four chairs arrangement into a square.  I asked the Spanish translator a question, he then asked a Quiche translator the same question, then the Quiche translator asked the patient that question. And then the answer made it back around to me. <> 

     Things that surprised me: (1) Patients did not want handouts.  They would pay a small amount for doctor’s visit and the medicines that were prescribed.  (it seems that in the Mayan culture, the people do not value that which they don't "pay" for.  That is the primary reason for charging.  Secondly, but equally important, is that it prevents creating a welfare state among the people with resultant expectations that deprive them of their sense of dignity and respectability - see my website for more detailed explanation).   (2) average height of Guatemalan people was about 4’11” (apparently Mayan ancestry were very small people.  They do not have signs of dwarfism, disproportionate limb length, or disproportionate head size).  (3)  I had two married women (one with 4 children and the other with 6 children) that were not only taking Depo-Provera injections for birth control but they were interested in surgical intervention for permanent birth control (most cultures believe that you don’t interfere with the potential number of pregnancies – God(s) control your fate).



AN E-MAIL EXCHANGE ABOUT THE PEOPLE'S DESIRE TO PAY FOR MEDICAL SERVICES.

Morning Melinda,

     This is Marie here, and I am happy to explain why we ask our patients pay a small fee for medical services.  It began before we even started doing our medical clinics back in 1990.  Dr. Mike Kelly is a physician from Oklahoma who was living and working in Guatemala at that time.  In discussions with him about Health Talents' bringing in periodic medical teams to help him with his patient load, we reviewed many things, like medical problems specific to the Maya, scheduling concerns, etc.  Mike knew the Maya well since he had been working with them for several years.  Because of this, he concluded our discussions by insisting that we "let" the people pay.  We, too, were a little shocked at the time, but his reasoning was sound.  
    It seems that in the Mayan culture, the people do not value that which they don't "pay" for.  That is the primary reason for charging.  Secondary to that but equally important, is that it prevents creating a welfare state among the people with resultant expectations that deprive them of their sense of dignity and respectability. 
    Three or four years later we were asked to come to Nicaragua to talk about helping a church there.  Because of our experience in Guatemala, we insisted during our conversation with church leaders that they charge a small fee.  They were quite resistant because they had just come out from under a dozen years of communism where everything had been free.  They told us, "The people won't pay."  We said, "We believe that this way is the best way.  If you want us to come, you must charge a fee, even if it is a very tiny one. We do not want the money...it stays with your church, but you must allow people to pay."  They reluctantly agreed to a pittance fee.
     The second year we went to hold a clinic, I noticed that the fee they were charging was tripled from what it had been the first year.  When I asked about it, the answer was immediate!  "We had to do something!  After the first clinic, we learned that many people had come in pretending to be sick so they could get the free medicine, which they then took out in the street and sold!"
     A bit more history for you...a few years ago we slashed our fee to almost nothing.  Our patient load actually went down.  One man was heard saying as he left the clinic one day, "Man, this is cheaper than a Coke and a bag of peanuts!" 
     Our method may not be right for every population group in the world, but it is clearly what we need to do in Guatemala.  And I am happy to explain it to you.
One thing that is becoming clear to missionaries all over the world is the need to avoid creating dependency among people we serve.  Our goal is to "lift up Jesus Christ" as the light of the world...and let people know that God is the Giver of All Good Gifts...not us.  It is not our role to play Santa Claus to the rest of the world.  As good as that might make us feel, it is not helpful to our overall purpose for being there.
Hope this helps.
God bless and Merry Christmas,
Marie agee
health talents international


     Great explanation Marie.  Lisa and I would agree.  Over the years with all of the various issues surrounding Guatemalan history and culture, many organizations have entered to provide services and have created a dependency that does need to be reversed.  This is not only an American opinion but an opinion you hear quite often from the local people as well.  One of our goals is to ensure everyone gets medical treatment who present, so we meet with the churches and/or communities first to let them know we will charge, but if there is someone who cannot pay, we would expect a representative from the church or the community to let us know when someone cannot pay.  Most of the people that are presented to us that cannot pay are either widows, older men, or women with children where the husband has left.  Everyone else normally have the means to pay, you would just never know by looking at them as to us all Guatemalans are poor, we just do not understand the levels of poverty in Guatemala.  
     When we first came Lisa saw a family who stated they could not pay, so she took them at their word and afterwards the church leaders let us know this family was one of the more well-to-do families in the area.  Thus, now we always defer to the local churches or communities to confirm if someone can or cannot pay.
God bless,

Kemmel and Lisa Dunham, American medical missionaries in Guatemala

Melinda,
Kemmel Dunham sent me this just now about the explanation I sent.  I told him that I realized the one thing I didn't address in my note to you was how we treat people who cannot pay.  Of course, they get treatment, but he explains how that is determined.
Thanks for your asking the question.  I sent my response to everyone because others might have been wondering, too.
God bless,
marie

Created December 13, 2007 

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